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Due to an essential IT system update taking place on Tuesday 26th May, the practice will have no access to our clinical online systems from 4:00pm onwards.

To enable our team to safely review and triage all requests before this time, SystmConnect will be available for medical and administrative requests between 8:00am and 1:00pm only on this date.

Whilst our telephone lines and reception desks will remain open, we will be unable to process any new medical or administrative requests from 4:00pm onwards.

We kindly ask that any prescription requests are submitted as early as possible. Any prescription requests received after this time will need to be placed via our paper prescription ordering boxes and will be processed the following working day.
We appreciate that this falls on the day following the Bank Holiday weekend, however, the date of this essential update is beyond the practice’s control.

The practice will resume normal service on Wednesday 27th May.

We apologise for any inconvenience and thank you for your understanding.

When we are closed, patients should contact 111 for medical advice. A dedicated call centre will deal with your enquiry and advise as necessary. You may be offered an appointment to attend the Bassetlaw Hospital or be dealt with immediately as necessary.

In a life-threatening emergency, you should call 999. Chest pains, severe shortness of breath, severe abdominal pain or signs of a stroke are examples of an emergency.