Online Access Tool

Our online access tool is the easiest way to contact us for many things. Our online team work every day, and can deal with many queries including booking routine appointments, requesting sick notes and many administration queries. 

Requests may not receive an immediate response, and will be dealt with in date order. Responses are generally sent via text message, so please let us know in the request if you would like to be contacted in a different way. 

If you are submitting on behalf of someone else, please enter their details so that we can match it with the patient record.

There’s never a queue online, so save yourself a phone call!

Do

  • Include as much information as possible
  • Fill in all boxes on the online form
  • Make the request under the patient’s name if messaging for someone else

Don’t

  • Don’t use this tool for emergency symptoms
  • Don’t use this tool if you have run out of medication

Online Access Tool

Requests are reviewed daily but in using this system you are acknowledging that only urgent problems are dealt with on the day and you may not receive a response to routine and administrative queries for up to 72 hours.  If you are uncertain as to whether your request is urgent you should always ring the surgery instead of using this system. If you are submitting on behalf of someone else, please enter their details so that we can match it with the patient record.

Launch OAT