SystmOnline & MJOG
Existing patients can enjoy access to our wide range of services at the touch of a button with SystmOnline.
With SystmOnline you can:
Request repeat medication
Update demographic details
Message their healthcare service
If you haven't already got your username and password, please ask a member of the reception team for a username and password. We will ask for photographic proof of identity such as driving licence / passport / bus pass.
The SystmOnline app is available for Apple and Android devices. It can be downloaded free of charge from the relevant app store.
The app has extra functionality to the online service to promote patient responsibility for their care. This additional functionality includes:
Adding appointments to the phone calendar and set reminders.
The potential to use integrated Google Maps functionality to identify nearby NHS services.
MJog is a new text message service which is free for patient’s to use. It can:
remind patients of upcoming appointments
remind patients when their chronic disease reviews are due
pass information to patients about events such as flu fayres
ask you to give us important information to update your medical records
The system allows you to text back to:
cancel an appointment, which makes it available for another patient
tell us you do not wish to have your review
tell us that you do not want a flu vaccination this year
help us keep your records up to date
Our reception staff have been asked to confirm mobile telephone numbers at every opportunity and to check whether the mobile is shared between family members. We thank you for your help with this and hope to see a reduction in wasted appointments over the coming months.