Medication Review Information for Patients

If you are reading this, you will have been invited to a medication review. This page provides useful information about the reviews and why they are an essential part of your healthcare journey.

Non-urgent advice: Already Reviewed?

If you have already had a review by another clinician, please let us know so that we can offer the appointment to another patient. You only need one medication review in most cases. You can check if you’re due a medication review on the NHS App when you have a repeat prescription

How to book

Non-urgent advice: How to book

Our medication review appointments are booked using a PIN protected slot on our automated phoneline. This means that you can only book into one if you have received an invitation.

1) Call 01909 500 233.
2) Press option 2 to access the automated system
3) Press option 1 to book an appointment
4) Enter your date of birth and registered phone number
5) Press option 1
6) You will be asked which site you wish to book, choose one suitable for you.
7) You will be asked if you have a PIN. Press 1 (yes).
8) Enter the PIN on the SMS/letter
9) Listen to available appointments and book. Press 3 to skip to the next day.

What is a medication review?

A medication review is an in-depth look at your medication by a qualified pharmacist working within the practice. They will review any symptoms you may have and assess recent blood tests/monitoring. Their goal is to make sure that the medication your are taking is still suitable for you, and being prescribed safely.

What do I need to do before booking my review?

Blood Pressure

If you have not had a blood pressure check within the last three months, please attend your nearest surgery to use the blood pressure self-service pods (available at Carlton, Larwood and Westwood). When taking your blood pressure reading, please take a seat for five minutes which will allow your blood pressure to normalise, and remove any coats or thick jumpers.

Long Term Condition Reviews

If you have recently received an invitation for a Long Term Condition review, you should book and attend this before booking your medication review. The following conditions are eligible for condition reviews:

  • Diabetes
  • Asthma
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Hypertension
  • Atrial Fibrilation
  • Severe Mental Illness
  • Learning Disabilities
  • Dementia
  • Chronic Kidney Disease (CKD)
  • Coronary Heart Disease (CHD)
  • Stroke and Transient Ischemic Attach (TIA)
  • Heart Failure
  • At-risk of Diabetes monitoring
  • Thyroid monitoring

Why are reviews important?

As a prescriber, we are responsible for ensuring that medication is safe and appropriate to prescribe to patients. Monitoring helps us ensure that each medication is not having any side effects or negative impacts on your health. We may decide to reduce the issue quantity, pause or stop prescribing for patients who do not attend the necessary tests, as we are unable to confirm it is being used safely. m

Frequently Asked Questions

The purpose of a medication review is to ensure that your medications are still the best choice for your health condition. During the review, a pharmacist or a doctor will evaluate how well your medications are working, check for any potential drug interactions, and discuss any side effects you might be experiencing. This helps in optimizing your treatment plan.
It is recommended to have a medication review at least once a year, or more frequently if you start a new medication or if your health condition changes. Your healthcare provider will advise you on the appropriate frequency based on your specific health needs.
Yes, please bring a list of all medications you are currently taking, including prescription drugs, over-the-counter medications, herbal supplements, and vitamins. Also, it is helpful to bring any recent blood test results and to note any concerns or questions you may have about your medications.
If you miss your appointment, it is important to reschedule as soon as possible. Regular medication reviews are crucial for maintaining your health and ensuring the effectiveness and safety of your treatment. Missing reviews could lead to less optimal management of your condition.
Yes, you are welcome to bring a family member, caregiver, or friend to your medication review. Having support during the review can help you remember the information discussed and make informed decisions about your health care.
If you have concerns about any changes suggested during your medication review, discuss them openly with your pharmacist or doctor. They can provide explanations and might adjust your treatment plan to better suit your needs and preferences.
Any changes to your medication regimen will be thoroughly discussed with you during the review. Adjustments may be made immediately or scheduled for a future date, depending on your specific circumstances. Your healthcare provider will ensure you are fully informed and comfortable with any changes.
Medication reviews are typically covered under the NHS and do not incur an additional cost to you. However, if you are unsure, please contact your GP practice directly for information about any potential costs.

Page last reviewed: 14 February 2025