It is important to keep your record accurate so that the surgery and any other organisations involved in your care can contact you when needed. When you update your details with us, these will be provided to these organisations.
Change my telephone number or email address
You can change your telephone number and email address in the NHS App. If you do not have the app, you can call us on 01909 500 233 or use the form below to change it. We encourage patients to set SMS as their preferred contact method, so please let the receptionist know that you are happy with this. You can also choose email, phone call or letter as your preferred contact method.
Change my address
The easiest way to change your address is by filling in our online form.
We have a ‘Change of Address’ form to fill in, which can be downloaded here.
Once you have completed the form, please send it to nnicb-bassetlaw.larwoodsurgery@nhs.net or drop it into your nearest surgery.
Change my name
If you have changed your name, we will need to see an official document confirming this, such as a marriage certificate, a deed poll or a decree absolute following a divorce. We will also need a signed copy of our Change of Name form, which can be downloaded here.
Once you have completed the form, please send it to nnicb-bassetlaw.larwoodsurgery@nhs.net or drop it into your nearest surgery.
Change my gender
Patients can ask to change the gender recorded on their medical record at any time.
You do not need to have had any gender reassignment treatment to do this.
When a gender marker is changed:
- You will be given a new NHS number.
- Your medical records will be transferred to the new NHS number.
- Information that identifies your previous gender will be removed.
- Your medical history will stay the same.
Patients Under 18
Children and young people under the age of 18 cannot change the gender marker on their medical record.
They can change their name or title if they wish.
An independent review found safeguarding concerns with the process of changing gender markers and NHS numbers for children and young people.
Because of this, the Secretary of State for Health and Social Care has instructed that gender marker and NHS number changes for patients under 18 must be paused.
Patients Aged 18 and Over
At Larwood Health Partnership, patients aged 18 and over can request to change their:
- Name
- Gender marker
- Title
You do not need a Gender Recognition Certificate or an updated birth certificate for us to make these changes.
Trans patients have a legal right to change their name, gender marker and title on their healthcare records.
You can:
- Change your name without changing your gender marker.
- Change your title (including to Mx) without changing your gender marker.
We will only change your title to Mx if you ask us to do so. Some trans and non-binary people prefer Mx, while others prefer Mr, Mrs or Miss.
Title Changes Without Changing Gender Marker
Due to current NHS IT system limits (PCSE/NHAIS), it is not possible to have a title that does not match the recorded gender marker.
For example, the system does not allow a “Mrs” title with a male gender marker. If this is attempted, the system will flag it as inconsistent.
A new national system is expected in the future, which may allow this.
What Happens When You Change Your Gender Marker
If you change your gender marker (male or female):
- You will be issued with a new NHS number.
- You will need to be registered as a new patient.
- Your previous medical information will be transferred into the new record.
When you tell us you would like to change your gender marker, we will:
- Explain that you will receive a new NHS number.
- Discuss what this means for your records.
- Offer you a consultation with a clinician to talk about possible risks, such as incomplete medical history or screening recalls.
Please note:
This process cannot be reversed.
If you later wish to return to your previous gender marker, you would be issued with a third NHS number.
How the Practice Processes the Request
- The practice informs Primary Care Support England (PCSE) that you wish to change your gender marker.
- PCSE removes you from our patient list under your old NHS number.
- We then register you again using your new NHS number.
- A new medical record is created.
- Your medical information is transferred to the new record.
Information about your previous name, title, gender identity or NHS number will not be included in the new record. Any decisions about transferring information will be discussed with you.
Cancer Screening After a Gender Change
Screening is based on the organs you have, not just your gender marker.
If you receive a new NHS number, you may not automatically be invited for certain screenings.
Screening programmes affected by gender marker changes include:
- Breast screening
- Cervical screening
- Abdominal Aortic Aneurysm (AAA) screening
Bowel screening is not affected.
For example:
- A trans man who has a cervix will not automatically be invited for cervical screening after changing their gender marker from female to male.
How We Will Support You With Screening
We will:
- Explain which screenings may not happen automatically.
- Discuss which screenings are appropriate for you.
- Arrange screening based on the organs you have.
- With your consent, note relevant information on forms where necessary.
- Provide you with copies of your results.
- Set reminders on your record where possible.
We also advise you to keep your own record of when screening is due and to contact us if you do not receive an invitation.
Regular screening is very important. We may invite you to an appointment with a GP to discuss this further.
Requesting a Gender Change
If you would like to request a change to the gender recorded on your medical record, please download the Change of Gender form on our forms page.
Page last reviewed: 26 February 2026