Welcome to our prescriptions centre, where you can find out how to order your repeat prescriptions, how to get a new prescription and information about prescriptions charges.
You can order your repeat prescriptions electronically through the links below. Please allow 2 working days for your prescription to be sent to the pharmacy of your choice. We suggest you allow the pharmacy at least 1 more working day to dispense your medication.
The online services link with your record directly so that you can order exactly what you need. This makes requesting repeat prescriptions faster and easier. You can download the NHSApp from the App Store or Google Play. If you are not signed up to either of these services you can call our automated prescription service on 01909 500 233.
Please note: We do not accept requests from pharmacies on your behalf, even via their own App.
Prescription Charges
Most adults in England have to pay prescription charges.
Some items are always free, including contraceptives and medicines prescribed for hospital inpatients.
The current prescription charge is £9.90 per item.
A prescription prepayment certificate (PPC) could save you money on NHS prescription costs:
a 3-month PPC costs £32.05
a 12-month PPC is £114.50
a 12-month PPC for hormone replacement therapy (HRT) only is £19.80
Find out how to save money with a PPC
Other costs:
a surgical bra is £32.50
an abdominal or spinal support is £49.05
a stock acrylic wig is £80.15
a partial human hair wig is £212.35
a full bespoke human hair wig is £310.55
Medical Exemption Certificates
A medical exemption certificate entitles individuals with specific medical conditions to free NHS prescriptions. It provides proof that you are legally exempt from paying for prescriptions, allowing you to get them at no cost.
The exemption forms are available from reception and once completed they will be given to a GP to sign and then sent off on the patient’s behalf.
The exemption certificate will be posted to the patient’s home address. It normally lasts for 5 years, after which it will need to be renewed.
Remember, NHS prescriptions are free if you’re aged 60 or over.
Who is entitled? (medical conditions)
You’re entitled to a medical exemption certificate if you have any of the following:
• a permanent fistula (e.g., caecostomy, colostomy, laryngostomy, or ileostomy) requiring continuous surgical dressing or an appliance
• a form of hypoadrenalism (e.g., Addison’s Disease) requiring essential substitution therapy
• diabetes insipidus and other forms of hypopituitarism
• diabetes mellitus, except where treatment is by diet alone
• hypoparathyroidism
• myasthenia gravis
• myxoedema (i.e., hypothyroidism needing thyroid hormone replacement)
• epilepsy requiring continuous anticonvulsive therapy
• a continuing physical disability that prevents you from going out without the help of another person
• cancer, and are undergoing treatment for:
o cancer
o the effects of cancer
o the effects of cancer treatment
Page last reviewed: 9 July 2025